Privacy Policy

Effective Date: April 2, 2026

At Lightcable, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and our communication services.

1. Information Collection

We collect information that you voluntarily provide to us when you:

  • Fill out a contact form on our website.

  • Request a quote or information about our fiber infrastructure services.

  • Sign up to receive updates or notifications via email or SMS.

This information may include your name, email address, physical address, and phone number.

2. Use of Information

The information we collect is used to:

  • Provide, operate, and maintain our services.

  • Improve and personalize your experience on our website.

  • Communicate with you regarding service updates, appointments, or inquiries.

  • Comply with legal and regulatory requirements.

3. SMS and Mobile Communication

Lightcable offers the option to receive communications via SMS (text messages) for service updates, installation scheduling, and project notifications.

  • Opt-In: You can opt-in to our SMS service by providing your phone number through our web forms or by texting a specific keyword to our number.

  • Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

  • Help: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance.

4. SMS Privacy Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Third-Party Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for trusted third parties who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.

As stated in Section 4, this does not apply to SMS opt-in data, which is never shared.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or mobile networks is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Contact Us

If you have any questions regarding this Privacy Policy or our messaging practices, please contact us at:

Lightcable

Email: office@lightcable.net

Phone: (904) 680-2306

Website: www.lightcable.net